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عوامل مؤثر بر تمایل به تجارت اجتماعی از دیدگاه مصرف کننده با تأکید بر نقش میانجی ریسک درک شده؛ موردمطالعه: کاربران رسانه های اجتماعی در شهر اصفهان | ||
مطالعات رفتار مصرفکننده | ||
مقاله 9، دوره 9، شماره 2، تیر 1401، صفحه 158-179 اصل مقاله (1.1 M) | ||
نوع مقاله: مقاله پژوهشی (کمی) | ||
شناسه دیجیتال (DOI): 10.34785/j018.2022.526 | ||
نویسندگان | ||
سعید عبدالمنافی* 1؛ مریم سلیمانی2 | ||
1عضو هیات علمی دانشگاه پیام نور | ||
2گروه مدیریت، دانشکده حسابداری، اقتصاد و مدیریت، دانشگاه پیام نور، تهران، ایران | ||
چکیده | ||
افزایش روزافزون درآمد جهانی حاصل از تجارت اجتماعی، بیانگر ظرفیت بالقوهی تردیدناپذیر این بازار بزرگ برای کسبوکارها است. بدونشک، مشارکت مشتریان در رسانههای اجتماعی، عامل تعیینکنندهای برای موفقیت کسبوکارهای فعال در این حوزه محسوب میشود. هدف تحقیق حاضر بررسی تأثیر ارزش درکشدهی لذتگرا و سازههای تجارت اجتماعی بر تمایل به تجارت اجتماعی به طور مستقیم و همچنین از طریق متغیر ریسک درکشده است. جامعهی آماری، کاربران رسانههای اجتماعی در شهر اصفهان است که داده-های جمعآوریشده از 214 نفر از آنها موردتحلیل قرار گرفت. ابزار گردآوری دادهها پرسشنامه استاندارد بوده که روایی آن بااستفاده از نظر اساتید صاحبنظر و پایایی آن بااستفاده از ضریب آلفای کرونباخ (مقدار 87/0) موردتأیید قرار گرفت. تحلیل توصیفی دادهها با نرمافزار SPSS و تحلیل فرضیات بااستفاده از مدلسازی معادلات ساختاری با رویکرد حداقل مربعات جزئی و با نرمافزار Smart PLS انجام شد. نتایج نشان داد ارزش درکشدهی لذتگرا بر تمایل به تجارت اجتماعی تأثیر مثبت و بر ریسک درکشده تأثیر منفی می-گذارند. سازههای تجارت اجتماعی بر ریسک درکشده تأثیر منفی دارد. همچنین، ریسک درکشده بر تمایل به تجارت اجتماعی تأثیر منفی میگذارد. علاوه بر آن، نقش میانجی متغیر ریسک درکشده در ارتباط بین ارزش درکشده لذتگرا و همچنین سازههای تجارت اجتماعی با تمایل به تجارت اجتماعی تأیید گردید. | ||
کلیدواژهها | ||
ارزش درک شده لذت گرا؛ سازه های تجارت اجتماعی؛ تمایل به تجارت اجتماعی؛ ریسک درک شده | ||
مراجع | ||
جامیپور، مونا؛ طاهری، غزاله و ابراهیمیدلاور، فاطمه (1398). ارائه مدل اعتماد در تجارت اجتماعی با بررسی تأثیر کیفیت وبسایتهای اجتماعی در صنعت گردشگری. کاوشهای مدیریت بازرگانی، 11 (22)، 25-54.
جعفری، سیدمحمد؛ حبیبی، پگاهسادات و محمدیدورباش، زهرا (1397). بررسی تأثیر ویژگیهای تجارت اجتماعی بر اعتماد و تمایل به مشارکت در آن. مدیریت بازرگانی، 10(4)، 777-794.
خسروزاده، شیرین؛ حیدرزاده هنزایی، کامبیز، عبدالوند، محمدعلی و خونسیاوش، محسن (1400)، پدیدارشناسی ارزش ادراکشده توسط گشتزنهای مراکز خرید و مالها. مطالعات رفتار مصرفکننده، 8(3)، 33-56.
دشتی، مهدی و صنایعی، علی (1397). عوامل تأثیرگذار بر قصد خرید اجتماعی مصرفکنندگان در تجارت اجتماعی. مدیریت بازرگانی، 10(1)، 97-120.
سیفالهی، ناصر و اسکندری، نادر (1400)، بازاریابی رسانههای اجتماعی و قصد خرید مصرفکننده؛ واسطهگری تصویر و آگاهی برند. مطالعات رفتار مصرفکننده، 8(3)، 199-220.
محمدشفیعی، مجید؛ رحمتآبادی، یزدان و سلیمانزاده، امیر (1398)، تأثیر ارتباطات بازاریاب شبکههای اجتماعی بر ارزش ویژه برند، ارزش ویژه ارتباطی و پاسخ مشتری. مطالعات رفتار مصرفکننده، 6(1)، 105-124.
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