تأثیر محیط فیزیکی بر ادراک از قیمت، رضایت و وفاداری مشتریان (مورد مطالعه: رستوران‌های شهر اهواز)

احمدی، صلاح؛ نظری، محسن و عفیفی، مسعود (1397). تاثیر ارائه‎ تفکیکی قیمت محصول در مقایسه با ارائه کلی قیمت آن بر رفتار خریدار (مطالعه موردی: فرودگاه مهرآباد). مطالعات رفتار مصرف‌کننده، 5 (2)، 21-37.

ترکستانی، محمدصالح؛ مفاخری، فهیمه و حقیقت، فاطمه (1395). تاثیر رضایت و اعتماد بر وفاداری الکترونیک و خرید آنلاین محصولات گردشگری. مطالعات مدیریت گردشگری (مطالعات جهانگردی)، 11 (34)، 93-109.

جهان‌دیده، بهروز؛ گل‌محمدی، علیرضا و صفدری‌رنجبر، مصطفی (1391). شناسایی و اولویت‌بندی عوامل تعیین‌کننده تداوم خرید مشتریان فروشگاه‌های زنجیره‌ای اتکا با استفاده از الگوریتم شبکه‌های عصبی. تحقیقات بازاریابی نوین، 2 (4)، 122-150.

حاجی‌کریمی، عباسعلی و حاجی‌صفارکرمانی، ثنا (1392). ارزیابی اعتماد مصرف‌کننده به فروشگاه‌های زنجیره‌ای (مورد مطالعه: فروشگاه شهروند). چشم انداز مدیریت بازرگانی، 12 (17)، 13-30.

رجوعی، مرتضی؛ مجدی‌یزدی، کاظم و شیخ‌الاسلامی، زینب (1397). بررسی عوامل مؤثر بر نیات رفتاری مشتریان هتل‌های پنج ستاره مشهد. گردشگری و توسعه، 7 (2)، 78-96.

سالار، جمشید و ابوالفضلی، سیدابوالفضل (1392). بررسی تأثیر محیط فروشگاه بر خرید ناگهانی مشتریان فروشگاه‌های زنجیره‌ای. چشم انداز مدیریت بازرگانی، 12 (17)، 123-140.

شیرازی، علی؛ حاج‌ملک، مریم؛ بصیری‌نژاد، فاطمه و رادپور، پگاه (1392). تبیین تأثیر جو رستوران بر رضایت و نیات رفتاری مشتریان. کاوش‌های مدیریت بازرگانی، 5 (10)، 97-118.

شیرازی، ملیکاسادات و قاضی‌زاده، مصطفی (1397). تأثیر تصویر ذهنی مشتریان از مرکز خرید و تجانس تصویر فردی بر وفاداری و سهم خرید آنان با نقش تعدیلگری محیط (مطالعه موردی: مشتریان فروشگاه‌های زنجیره‌ای هایپراستار در استان تهران). مطالعات رفتار مصرف‌کننده، 5 (1)، 79-61.

عیسوی، هیرو و نظری، محسن (1399). ارائة چارچوب ادراک قیمتی در مصرف‌کنندگان مختلف اقوام ایرانی. مطالعات رفتار مصرف‌کننده، 7 (2)، 105-133.

فرزین‌فر، زهره؛ سعیدااردکانی، سعید و نادری‌بنی، محمود (1395). تأثیر مسئولیت اجتماعی شرکت بر وفاداری مشتریان با توجه به نقش میانجی اعتماد و رضایت. مطالعات مدیریت گردشگری، 11 (33)، 63-83.

کاظمی، علی؛ اسدی، علی و خزائی‌پول، جواد (۱۳۹۴). تحلیل تأثیر قیمت منصفانه ادراک‌شده توسط بیماران بر پذیرش قیمت خدمات درمانی ارائه‌شده از طریق رضایت و وفاداری. مدیریت اطلاعات سلامت، 12(3)، 347-355.

کروبی، مهدی و فیاضی، مرتضی (1392). تاثیر محیط فیزیکی بر ادراک مشتریان از کیفیت خدمات در صنعت هتلداری «مطالعه موردی: هتل‌های استقلال، انقلاب و کوثر تهران». گردشگری، 1 (1)، 1-18.

محمدی، مصطفی (1396). نقش شواهد فیزیکی در ابعاد تسلسل وفاداری میهمانان در هتل‌های مقصد گردشگری رامسر. گردشگری و توسعه، 6 (2)، 22-38.

محمدی، مصطفی، میرتقیان‌رودسری، سیدمحمد (1397). تاثیر محیط فیزیکی و اجتماعی خدمات هتل در دلبستگی و رضایت میهمانان (مطالعه‌ موردی: هتل‌های پارسیان آزادی رامسر). گردشگری و توسعه، 7 (2)، 37-58.

مومنی، منصور و قیومی، علی (1387). تحلیل آماری با استفاده از SPSS. تهران. انتشارات کتاب.

نظری، محسن؛ ادیب‌حاج‌باقری، ثریا (1392). بررسی تأثیر قیمت منصفانه بر رضایت مشتری در فرآیند خرید خودرو (مورد مطالعه: خودروی پراید و پژو 206). مدیریت بازرگانی، 5 (4)، 121-140.

نظری، محسن و فتحی، هانیه (1398). بررسی اثر تفاوت قیمت، هنجار اجتماعی سلسله‌مراتبی و بومی بر ادراک قیمت‌گذاری منصفانه؛ تحلیل نقش منبع تامین مالی. مطالعات رفتار مصرف‌کننده، 6 (1)، 1-19.

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